Overview
Let’s say you have a problem with the floor. Typically, the guy on the floor will call or send an e-mail to the plant engineer. The plant engineer will go to the floor or send an e-mail explaining how to fix the problem. Sound familiar?
Two months have past and the same problem happens again. What happens? You got it - the same thing! How much time is lost because this information is lost?
FactoryBook is an online collaboration system designed to solve this dilemma. Instead of sending an e-mail, the technician posts a message to an online forum. An e-mail will be automatically dispatched to the Plant Engineer and they can post the information in the forum. If it is common problem, he can also add the information to a Wiki page. At this point, the information is captured in the forum. The next time the problem occurs, the shop worker simply looks in FactoryBook and sees exactly how to fix the problem.
FactoryBook provides simple tools to capture the intelligence of people who know your factory and share this information with all the other people running your factory.
Features
FactoryBook includes wikis, forums, document storage, activity lists and many other features that promote the collection of information.
Machine Profile
The Machine Profile is like a web home page for the machine. It is the first page shown and presents quick information about the machine.. The machine profile is fully customizable so you can decide the information to place in the profile. For example, the profile can contain manufacturer contact information, model numbers, serial numbers or support related notes.
Forums
A Forum is similar to an e-mail conversation. A person will post a message to the forum and another person will reply to the message. A key difference between a forum and an e-mail is that the forum information is recorded online at easy to find one location. The next time the problem occurs, a person can find it in the forum. Forums are organized into groups and shown in lists so the information can be browsed easily. More importantly, all information in a forum can be searched.
Wikis
A Wiki is an online knowledge database. It allows people to add information online in a simple manner. Simply click a button to edit the page and record the information. The data entry is free-form, meaning any type of information can be recorded in the wiki. No long forms to fill out, no long documents to publish. Just enter the key information as quickly and easily as possible. Once in the Wiki, the information is captured. The information can be viewed, searched, printed and archived so people can benefit from it in the future.
Document Storage
FactoryBook provides online storage of the equipment related documents. The documents are stored in one location so they can be easily found. Document Storage includes descriptive information for each document so the documents are easy to find. In addition by storing the documents online, that they can be accessed from anywhere on the factory network.